Wed, Feb 19, 2020 9:00am–4:00pm
1610 S. Technology Blvd.
Spokane, WA 99224
Managers/supervisors with experience in their positions.
Building Supervisory Skills 201: Connie Poulsen, Management Training & Consulting
This one day workshop is designed for managers and supervisors who have experience in their positions. The course provides participants with the opportunity to work through more complex problems in managing and supervising employees.
Managing Employee Performance: Participants will learn how to set expectations, practice delivering feedback, and deal with difficult employees.
Handling Conflict: Unresolved conflicts are among the most common issues in workplaces and represent great risk to the organization. This session provides managers with the tools to resolve conflicts in a positive manner.
Conducting Difficult Conversations: Many supervisors avoid difficult discussions with their employees, but improving an individual's ability to conduct difficult conversations can lower the risk of legal action and improve productivity and morale. This session provides tools and examples to help supervisors have those most serious discussions.