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Fostering Effective Team Communications

Wed, Mar 20, 2019 1:00pm–4:00pm

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Location:

Enduris
1610 S. Technology Blvd., Suite 100
Spokane, WA 99224

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Audience:

All levels of employees and volunteers.

Description:

Fostering Effective Team Communications: Janet May, Sound Employment Solutions

Effective teamwork is critical to a productive and satisfied workforce.  Unfortunately, many agencies are experiencing a breakdown in teamwork within their individual work teams and between various departments.  Even some of the most positive teams may experience periods of frustration and conflict that they do not have the skills to handle appropriately.  This seminar is for managers, supervisors, and employees alike who are interested in strategies for encouraging strong team communications and outstanding internal customer service.  Seminar participants will learn:

  • The key characteristics of an effective team
  • The importance of personal and professional accountability
  • How all employees are interconnected
  • How to foster cooperation and coordination by containing barriers to teamwork such as conflicting communication styles, negativity, gossip, and bullying
  • How to resolve conflict and achieve an understanding about on-going work relationships
  • The importance of showing appreciation, and tips for recognizing and celebrating team accomplishments

Cancelation is required at least 2 days prior to the training date.