Best Practices for Coaching and Counseling
Audience:
HR personnel, new and upcoming supervisors, and seasoned supervisors seeking a refresher.
Description:
This training is designed for any supervisor, employee serving in a lead position, trainer, manager, or any individual responsible for evaluating employee performance. Participants will have the opportunity to engage in interactive discussions and get hands-on experience in providing written and oral feedback using real-life scenarios. Join us for this highly interactive and engaging training where attendees will break into groups and strategize together.
Participants will learn:
- How performance management and accountability support employee engagement
- Common pitfalls when setting expectations
- Best practices for setting expectations
- Tools and strategies for setting themselves and the employee up for success
- The difference between coaching and counseling
- What approach will likely work best for different performance situations
- Factors that may positively or negatively influence how individuals deliver performance feedback and how it is received
- How to have progressive performance-related conversations
- How to solicit employee feedback
Instructed By:
Janet May | Partner
Sound Employment Solutions, LLC
Janet May is a founding partner of Sound Employment Solutions, LLC, a consulting firm that focuses on training, team building, conflict resolution, and organizational development to help employers and employees build sound employment relationships. Janet has over 30 years of experience in the labor and employment law field and has represented both management and labor.
She began her career as an associate in the Labor and Employment Law Group of the Bogle and Gates law firm. She served as Labor Counsel for the Washington State Nurses Association prior to joining the Seattle City Attorney’s Office in the Employment Law Section. She served as the employment and labor attorney for the Seattle Police Department prior to co-founding SES.
Janet received her Bachelor’s Degree in Finance from Arizona State University and graduated Summa Cum Laude with a law degree from the University of Washington. Although still in good standing, Janet is not currently practicing law, and the firm is not a law firm.
Registration:
- Enduris members – Free with discount code. Please contact Sindy Joseph at sjoseph@enduris.us for the code.
- Participants must register in advance to participate.
- Registration closes end of day Tuesday, September 9, 2025.
- No-shows – $100 no-show fee may be assessed for those who do not attend and do not cancel 24-hours in advance.
