Occupational Burnout: The Science Behind Stress in the Workplace

Audience:
Leads, Supervisors, and Managers.

Description:
In 2019, the World Health Organization (WHO) declared “burnout” as an official occupational syndrome in the International Classification of Diseases (ICD-11). Now, three years into a worldwide pandemic, we are all facing seemingly insurmountable burnout. Whether it’s facing reductions in staffing, dealing with increasingly challenging customer issues, schooling our children at home, or facing the daily depressing headlines – I think it’s safe to say that we all have had an incredible few years. In this training, we will debunk the myths of stress and burnout. While not all stress is “bad” it’s important to recognize that when we reach a certain point the overwhelming nature of occupational stressors can take a cognitive, physical, and organizational toll. By recognizing the warning signs of burnout, we can better alleviate the consequences of occupational stress and put measures in place to help avoid it in the first place.

Learning Objectives:

• The science behind how our brain and bodies react to stress, both short-term stress as well as long-term (or chronic) stress.
• Understand the definition of occupational burnout and the factors that contribute to this type of organizational strain.
• Recognize the key components of the workplace environment that contribute to occupational burnout.
• Tips and tools for managing individual stress and burnout, as well as occupational and team pressures.
• Best practices for managing our teams and communicating clearly during times of stress, including delegation practices that provide clarity for our teams and our organizations.

Participant Expectations:

• Participants are expected to have video camera capabilities and must fully participate in small group breakouts and other group interactive activities by using either audio or chat feature as instructed by the trainer.
• Participants must attend the entire training to receive attendance credit.

Registration:

• Participants must register in advance to participate.
• Registration closes on Friday, February 13, 2026.
• Cancellation is required at least two business days prior to the training date.
• Registrants who do not cancel in advance may be invoiced a $50 No-Show Fee.