Supervisor Boot Camp

Audience:

New or upcoming supervisors, and seasoned supervisors seeking a refresher.

Overview:

Despite our organization’s best intentions, we often find ourselves in a position where we’ve promoted a promising new leader, but don’t have the time or resources to provide them with the necessary supervisor training. They are fantastic at their jobs (hence the well-deserved promotion). However, this doesn’t always translate into providing the tools needed to tackle their new assignment – managing their team. This training will cover a wide variety of topics for supervisors, with the ultimate goal of equipping them with the necessary tools to be successful in their role. Join us for this highly interactive and engaging workshop where attendees will break into groups and strategize together.

Learning Objectives:

• Communication techniques, including active listening skills and tools to help you modify your communication style based on the audience and the situation
• The basics of communication, respect, and trust in the workplace
• Setting expectations for your team and how to reinforce those expectations if staff are not achieving them
• The difference between feedback, coaching, and counseling – the various techniques for each of these tools, and in what context to apply them
• Having difficult conversations with your employee, and what you should document after the fact
• Overview of the performance evaluation process and how to provide necessary feedback to your team

Instructed By:

Janelle Tarasewicz | Principal Consultant
Aperture EQ

Janelle is a learning and development professional with over 20 years of experience helping public-sector managers and employees improve individual and team performance.

Janelle has a talent for developing and delivering training at all levels, including supervisory training and management coaching. Over the years, Janelle has developed training programs that include topics such as managing employee behaviors, communication strategies, bias in supervisory hiring and decision making, dealing with difficult conversations, building trust within a team, intergenerational team conflict, as well as custom training content. Janelle has also provided coaching and guidance to executives, managers, and employees regarding employee relations issues, conflict resolution, and communication strategies.

Janelle has also spent over 15 years as a psychology instructor and is currently a faculty member at Bellevue College. As a faculty member, Janelle develops teaching strategies and comprehensive lesson plans to engage students in an interactive learning process for both face-to-face and online formats. In this role, she has developed and maintained a thorough knowledge of instructional standards and practices that had proved beneficial in her development of training programs for public- and private-sector agencies.

Janelle holds a Master’s degree in Psychology from Pepperdine University and a Bachelor’s degree in Communication from the University of Southern California (USC). Janelle is currently working towards her doctorate degree in Organizational Change and Leadership from USC. She has also earned her SPHR as well as her SHRM-SCP, and is a certified Harrison Assessments consultant.

Registration:

• Enduris is pleased to offer scholarships for this training. Please submit invoices to sjoseph@enduris.us.
• All fees will be billed within 30 days following the event.
• No-shows – $25 no-show fee may be assessed for those who do not attend one or both days and do not cancel 24-hours in advance or to those who do not fully participate in this highly interactive event.