Supervisor Boot Camp

Audience:

New and upcoming supervisors, as well as current supervisors who would like a refresher.

Description:

Janelle Tarasewicz, Principal Consultant | Aperture EQ

Despite our organization’s best intention, we often find ourselves in a position where we’ve promoted a promising new leader, but don’t have the time or resources to provide them the necessary supervisor training. They are fantastic at their jobs (hence the well-deserved promotion). However, this doesn’t always translate into providing the tools needed to tackle their new assignment – managing their team. This training will cover a wide variety of topics for supervisors, with the ultimate goal of equipping them with the necessary tools to be successful in their role.

Learning Objectives:

• Communication techniques, including active listening skills and tools to help you modify your communication style based on the audience and the situation.
• The basics of communication, respect, and trust in the workplace.
• Setting expectations for your team and how to reinforce those expectations if staff are not achieving them.
• The difference between feedback, coaching, and counseling – the various techniques for each of these tools and in what context to apply them.
• Having a difficult conversation with your employee, and what you should document after the fact.
• Overview of the performance evaluation process and how to provide necessary feedback to your team.

Participant Expectations:

• Participants are expected to have video camera capabilities and must fully participate in small group breakouts and other group interactive activities by using either audio or chat feature as instructed by the trainer.
• The training is intended for individual participation and group participation is not permitted. Attendance credit is given only to the registered participant.

Registration:

• Participants must register in advance. Registration is due by 12:00 p.m. on Friday, September 22, 2023.
• Registering for the training will automatically enroll participant for both dates. Attendance to both dates is required.
• Register early- limited to 35 participants.
• No-Show Fee: Registrants who do not cancel in advance and do not attend will be invoiced a $100 No-Show Fee.