Part 1: Approaching Supervisory Situations with Confidence
Presenter:
Janet May, Sound Employment Solutions
Audience:
New supervisors, leads, acting supervisors, and those who need a refresher.
Description:
This scenario-based webinar is designed for new supervisors, supervisors who would like a refresher, leads, and aspiring supervisors to help them become comfortable dealing with some of the less frequent but risky supervisory issues that may arise, as well as some of the more frequently occurring but challenging supervisory issues. Participants will work through real-life scenarios in groups and then hear about best practices from the instructor. The webinar will provide tips regarding giving feedback specific to behavioral issues, as well as providing guidance regarding harassment, discrimination, and retaliation issues. The webinar will also cover other employee risk issues such as intoxication, workplace violence, ethics, disability accommodation, and labor relations. At the end of the webinar, participants will have gained knowledge regarding:
Learning Objectives:
- How to recognize when an employee issue presents risk for the supervisor and/or organization
- What to say and not say when confronted with these challenging supervisory issues
- How to minimize potential risk in advance
- What resources may be available to supervisors when facing these various situations
Participant Expectations:
- Participants are expected to have video camera capabilities and must fully participate in small group breakouts and other group interactive activities by using either audio or chat feature as instructed by the trainer.
- Participant must attend entire training to receive attendance credit.
